Service

Individual advice and support. Always on equal terms, always personalised.


Patient Support Programmes

Patients are only at ease when taken seriously and if they have confidence in the respective therapy. For this reason, we support more than 25,000 patients in compliance programmes with regard to education about a particular illness and information on the effects and use of the respective drug. This is because a medicine only works well if its correct usage is also ensured. Each Patient Support Programme specialises in a specific therapy and specific indication, meaning that we provide highly competent and very personalised advice to patients. We offer all-round care for the persons concerned – for maximum support in everyday life and confidence in the respective product.

Our team

Support patients with care
and competence.
patient+ assists and creates an impact.

1. Analysis & Concept

Target group screening & Strategy planning

Whether an orphan disease or widespread disease is involved, we develop tailor-made care strategies. Every single Patient Support Programme must be adapted to the specific patient needs.

2. Recruiting & Training

Selection & Training

Knowledge and experience determine our work. Each individual nurse has a medical background and is additionally given training in the project-specific clinical picture.

4. Evaluation

Feedback & Optimisation

Does the patient feel well-advised? What can be further optimised? We learn from our patients. We perfect our care by means of our regular surveys.

3. Building Relationships

Personalised approach & Support

Personal contact with patients is made via their chosen channel. We listen to patient needs and adapt to the patient, providing personalised support. For successful therapies.

ISO-certified quality and information security

Strategists

We are the benchmark for sales strategies in the healthcare market.

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Relationship manager

Creating a dialogue in the healthcare market. For closer relationships and greater value.

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Sales wizards

We combine tradition and forward-thinking – for the best advice and care!

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